Systems Coordinator

£32,440 gross per annum, 35.5 hours per week

The role

The System Coordinator will work closely with the Systems Development Manager to support and develop the Guild’s digital systems.

The role enables staff and departments to confidently use and get the most from existing digital systems through ongoing support and training, while also coordinating the delivery of projects outlined in a digital systems improvement plan. Acting as a role model for the required standards of values, behaviour and performance, we expect Coordinators to help create an inclusive and engaging environment for all.

Working across multiple platforms, including the Guild’s core digital platform (website and CRM) and systems related to Finance, Human Resources and Student Engagement, the role will coordinate the development, testing and implementation of digital projects. These projects will improve processes, integration and efficiency, enhance user experience and engagement, and maximise the benefits of the Guild’s digital investment.

The role will also support, maintain and optimise existing systems by providing training and guidance to staff, and will ensure that digital systems and improvements strengthen the Guild’s data capability, enabling more effective collection and understanding of student engagement with services and activities.

Success in the role will require a highly student and customer focused approach together with an emphasis on teamwork. The role involves collaboration with internal and external stakeholders, acting as a positive ambassador for the Guild and facilitating under-represented groups to find a comfortable place here.

The Benefits

We offer a great range of benefits including:

• 5 days close down during Christmas, and 2 during Easter each year, in additional to bank holidays and 21 days annual leave, rising to 26 days after 5 years’ service (meaning you will not work during Christmas, New Year or Easter).
• A comprehensive suite of basic training for all employees which includes Equality & Diversity, Mental Health Awareness and Data Protection
• Discounted membership rates at University of Birmingham Sport & Fitness
• The opportunity for new staff to join the NEST pension scheme. The Guild contributes a matched payment of between 4-6% of your salary
• A range of wellbeing benefits including an annual £50 personal Wellbeing Allowance

We are a Times 100 Best Companies to Work For employer (2021 & 2022) and in our staff survey (2025) 81% of our staff said they would recommend this organisation as a good place to work.

The Guild of Students is committed to equality, diversity and inclusion and welcomes applications from all members of the community.

Closing date for applications: Monday 13^th July 2026 at 09:00am

Interviews are provisionally expected to take place during the week commencing 27^th July 2026

To apply and view more information about this role, please visit: https://www.guildofstudents.com/about/your-union/workwithus/currentvacancies/ http://www.guildofstudents.com/about/your-union/workwithus

Should you need to complete your application in an alternative format, please email staffing@guild.bham.ac.uk